Keep Your Store Running Smoothly

Regular updates, fixes, and improvements are essential to keep your store fast, functional, and competitive. No long-term contracts. Cancel anytime.

What you get

Each month, you'll get dedicated design or development time focused solely on your store. That could mean fixing bugs, speeding up your site, building new sections, improving user experience, or adding new features — whatever moves the needle.You also get clear communication, faster turnaround than one-off work, and access to tools and systems I’ve developed over years of working with Shopify.

Whether you’re just starting out or ready to scale, I’ll handle the technical side so you can focus on what you do best: running your business.

How it works

Choose a plan that fits your needs. You’ll send over your tasks or goals for the month (or I can suggest some), and I’ll allocate the right amount of time to tackle them. You’ll receive a monthly update on what’s been done and what’s next. No micro-managing, no hourly billing — just results, done efficiently and transparently.

Client Success Story: Tom & Teddy

I first started working with Tom & Teddy back in 2018 when they approached me to help them improve the look and feel of their international stores.

I enrolled them on a monthly Conversion Rate Optimisation plan to add new features, troubleshoot issues, and create new landing pages for marketing campaigns.

As a result, the Australian store sales were up by 693% in 2020.

Plans

Basic

For small businesses who need regular maintenance.

800 pcm

✅ Up to 2 days of development time per month
✅ Bug fixes and troubleshooting
✅ Performance optimizations
✅ Minor design tweaks
✅ SEO improvements
✅ Task management via a streamlined process
✅ Theme updates/new features
✅ Monthly check-in summary

Advanced

For brands who need proactive improvements and optimisations

1500 pcm

✅ Everything in the Basic plan
✅ API app integrations
✅ 4 days development time per month
✅ New feature development
✅ Regular UX/UI improvements
✅ Weekly check-ins and task prioritisation
✅ Slack access for quick comms
✅ Monthly planning call (optional)

FAQs

Why have a monthly support plan/retainer?

A support plan offers unmatched consistency because I’ll get to know your store inside and out, ensuring that every change is made with your codebas and business in mind. With priority support, you’ll skip the queue and have your issues addressed faster. The flexibility of a support plan means tasks can shift from month to month based on your evolving needs, whether it’s a bug fix, new feature, or design tweak. Plus, with a flat monthly fee, you’ll enjoy simplicity and transparency — no surprise bills or fluctuating costs.

Why choose you over an agency?

Unlike a large agency, where you may get passed between different team members and deal with high overhead costs (agencies typically charge from £150 - £300 per hour), I offer a personalised, one-on-one experience that ensures your specific needs are met. With me, you get a dedicated expert who understands your business goals and works directly with you to create tailored solutions that are both practical and effective. My approach is hands-on, and I focus on providing quality over quantity, delivering high-impact results without unnecessary complexity or inflated costs. I know how important it is to have a partner who is responsive, reliable, and genuinely invested in your success—you’ll never be just another project. Plus, I offer more flexibility and direct communication, which means faster turnarounds and a more efficient process for you.

Can I cancel my support plan at any time?

Yes, you can cancel the retainer with 30 days' notice. There’s no long-term commitment, and I’m here to support you on your terms. However, I recommend having at least 3 months of support to really see the impact of the ongoing work.

Do you offer one-time fixes or is it only monthly support?

I do offer one-time fixes, but the supprt plans plans are the best way to ensure long-term success and consistency for your Shopify store.

Will you help me with the design and branding of my store?

Yes! Depending on your plan, I can help improve your store's design and branding. The Advanced plan includes UX/UI enhancements, while I offer minor design tweaks in the Basic plan. If you need a complete redesign, we can discuss that as a separate project.

Secure your spot

Please fill in your details in the form opposite and I'll be in touch within 1 working day to schedule a call.

Current Availability:
🔥 3 spots support plans left in June 🔥

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